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Please Note:

We are phasing out 12kg and 15kg and replacing with 14kg so if you don't see the flavour you normally buy please purchase 14kg and we will move your points.

If you used to buy 15kg you will get an extra point also. Thank you.

Enve will only be available online for now, after the closure of Partners Pets retail store in St Albans. Thank you

Returns Policy

In accordance with UK distance selling regulations we guarantee to refund any item you are not completely happy with. Please return items in a saleable and undamaged condition in its original packaging within 14 days of receipt.


  • To request a refund please contact us
  • Returned goods to be sent to:
    Partners Pet Supermarkets,
    The Albert Bygrave Retail Park,
    North Orbital Road,
    St Albans,
    Herts, AL2 1DL
  • Unfortunately we cannot cover return postage and you are liable for the postage cost of returning items to us.
  • Please allow up to 10 days for your refund to be processed, after receipt of returned goods.
  • Postage and packaging charge is only refundable for faulty goods, goods not as described or incorrect orders
  • Refunds will be credited to your original method of payment and will exclude postage where applicable.